Website Usage Policy

Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GP ON DEMAND Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘GP ON DEMAND Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:GP ON DEMAND Ltd, 19A Wellside Place, Falkirk, Scotland, FK1 5RL. Our company registration number is SC573966

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, photography, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.

See more information here about each of the services included in your membership

Important Information

Our service is not intended to provide wellbeing or medical emergency assistance or to replace your own public or private health provision.

If you have a serious wellbeing or medical emergency, call emergency services in your own country location immediately, for example 999 UK, 911 North America, 112 Europe.

 All calls with our Doctor service are recorded providing accurate auditing. All telephone calls and visual images are recorded for customer service and monitoring purposes.

All calls with our Wellbeing service are recorded providing accurate auditing. All telephone calls are recorded for customer service and monitoring purposes.

GP Services International Limited is a Company registered in England, company number 12401924 and trading at 7 Bell Yard London WC2A 2JR, operating under licence from GP On Demand Ltd, which is a Company registered in Scotland SC573966 and is a licensed distributor of BHSF Ltd. GP Services International Limited is not the supplier of Clinical or Counselling / Wellbeing services, rather those Clinical services are provided via BHSF Ltd and HealthHero Solutions Ltd